Casual retail assistant/Christmas casual – baby boutique, Manly

We are looking for someone to join our team.

About the role
This is an opportunity to work for a baby boutique in Manly. Our beautiful retail store is located in the heart of Manly with an e-commerce store working in parallel shipping orders countrywide.

Key roles & duties

  • Working in our retail store
  • Assist in managing our e-commerce store
  • Picking and packing orders
  • Customer service
  • Visual merchandising

Other duties and responsibilities

  • Manage point-of-sale process and payments
  • Actively involved in the receiving of new shipments, Pre-packing or packing, weighing, assembling, pricing or preparing of goods for sale
  • Keep up to date with product information including product training and education where required
  • Accurately describe product features and benefits to customers
  • End to end fulfilment of orders across all channels
  • Wrapping/packing and shipping of online orders
  • Daily management of stock to minimise stock loss and maximise sales
  • Maintain a clean and visually appealing store at all times which includes incidental cleaning, recycling etc.
  • E-commerce and website management and maintenance including updating/ uploading new copy and products on the website when required.
  • Responding to customer queries via email, phone and social media channels
  • Attention to detail is a must
  • Social media

Experience required

  • Retail experience preferable
  • Excellent customer service
  • Confident using a computer (Apple preferably)
  • Knowledge about babies and baby products preferable but isn’t essential (will require some product training).
  • Flexible, positive and pro-active attitude 

Other information

  • Start date: 1 November
  • Store opening hours: 9:30 – 4pm (Monday – Sunday)
  • This opening is for a casual/part time position with flexible hours (7-14 hours) - weekends will be required. We can discuss hours on application.

If you think you might be a good fit or are interested in hearing more about the role and the business please email your application. Successful candidates will be contacted from 20 October to arrange an interview